a bed in a room

Lost and Found at L7 CHICAGO BY LOTTE

Left something behind?
Let’s reconnect.

L7 CHICAGO BY LOTTE is dedicated to seamless transitions. If a piece of your journey stayed behind, our team is here to ensure its safe return. We partner with iLeftMyStuff to bridge the gap between our doors and yours.

Valuables remain in our secure care for 90 days. General items are held for 30 days. We prioritize the security of your property until the moment it departs our hotel.

Report a Lost Item

Step 1: Start your report online
Select the report button to provide your item description and our property ID. Providing a photo ensures our team can identify your belongings with total precision.

Step 2: Await our update
Our team cross-references your report with our current inventory. You will receive a direct notification via email or text as soon as a match is confirmed.

Step 3: Arrange your delivery
Follow the secure link in your notification to select a shipping speed. Once the label is generated, our team is alerted to prepare your package for immediate departure.

Step 4: Track the journey
You will receive a tracking number the moment the courier collects your items. Monitor the progress as your belongings make their way back to your door.

Prefer to speak with someone directly? 
Phone: 312.347.2000
Email: info@l7chicago.com